Article 3- KNOWLEDGE MANAGEMENT

What is Knowledge Management?
Before we step into Knowledge Management, we must know what is the term knowledge and management. Knowledge is defined as information that has been organised and analysed to make it understandable and applicable to problem solving or decision making according to Turban (1992).

Knowledge consists of truth and beliefs, perspectives, concepts, judgements, expectations, methodologies according to Wiig (1993).

Management is defined as the strategy-driven motivation and facilitation of people, aimed at reaching an organisation's set goals according to Roelof & Beijerse (1999).
But this view can change from person to person according to the situation. Knowledge Management is defined by our guru’s are stated below:

CRITICAL ANALYSIS
Knowledge Management doesn’t have finite definition, but Knowledge Management can be comprises of Term Work, Motivation, Experience, Storage and Transferring from person to another .When I consider Term work; one must valuate the members of the team either by winning or loosing, this approach is towards learning and the encouragement of sharing and co-operative workers stated by Richard Potter (2007) and Colin Armistead (1999)

When I consider Motivation, Knowledge management helps to achieve the goal through the strategy-driven motivation and thus it helps to develop the worker given by Roelof P.uit Beijerse (1999)

Knowledge Management is also known for sharing one’s store the knowledge through experience which helps each other to work more effectively to meet business and personal objective for the overall success stated by David Gurteen (2006) and Karl M. Wiig (1997).This knowledge can be forwarded to wisdom for some individual according to Karen Battersby(2007)

REFLECTION FROM PRACTICE
I think data, information and knowledge are co related, from the above definition, I think Knowledge Management doesn’t have a finite definition but it comprise of experience, storage, term work and encouragement to peoples to work in organisation for a example When I was doing my undergraduate, during the third year when we were preparing for campus interview, we were asked to be divided into groups for around 4 to 5 peoples doing activities such as aptitude, logical reasoning, GD, personal interview. We do our assigned work for one week and then share with others in the next week; we teach others what we learn. In my point of view this means the knowledge is shared among all the students in the class to make it easy for everyone in the class to address the problem more effectively in the real interview. When we consider as an organisation point of view the individual class collects all the shared material documents and is placed in a repository for all the individual members to access the information and make the best use of it. This repository keeps growing every year and it becomes the knowledge bank to reduce time digging each time into the problem and also gives an idea of the types of questions and the starting point to answer. In my perspective, this is called knowledge management, the process of gathering information from groups of individuals and placing it in a repository to be accessed and utilized by individuals to solve their questions.

REFERENCE
[1] Charles Despres and Daniele Chauvel (1999),"Knowledge Management", journal of knowledge management volume3, no2, pp.113
[2] Colin Armistead (1999),"Knowledge Management and process performance”, Journal of Knowledge Management vol. 3, no2, pp 143-154
[3] Roelof P.,and Beijerse,U.(1999)."Questions in knowledge management: defining and conceptualizing a phenomenon", Journal of knowledge management, vol. 3 No.2, pp 94-109
[4] Turban,E(1992). Expert Systems and Applied Artificial Intelligence. Macmillan
[5]Yogesh Malhotra (2005),"Integrating Knowledge management technologies inorganisational business processes: getting real time enterprises to deliver real business performance", journal of knowledge management vol. 9, no 1, pp 7-28
[6] Wiig,K.M. (1993). Knowledge Management Foundations: Thinking How People and Organisation Create, Represent, and Use Knowledge. Schema Press, Arlington, TX.
[7] Wiig, K.M (1997),"Knowledge Management: An Introduction and Perspective", the journal of knowledge management vol. 1, no 1, pp. 1-8